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E-commerce automation

Less manual routine in support, orders and quotes — with workflows that fit your store.

E-commerce automation — workflows and connected AI agents

Online retailers lose hours daily to email, chat and spreadsheets. We automate recurring steps — from website to CRM or shop integration — so your team can focus on growth.

What you gain

  • Faster replies to customer questions and returns
  • Less copy-paste between shop, CRM and helpdesk
  • Clear handoffs: AI handles routine, people handle exceptions
  • Scale without hiring proportionally more staff

How we start

  1. 01

    Intro call

    You describe processes and bottlenecks — we listen and ask targeted questions.

  2. 02

    Concept & package

    You get a concrete proposal: website, receptionist, agent or custom software.

  3. 03

    Delivery

    We build, test and support go-live — with human quality control.

FAQ

Who is this for?
E-commerce and mid-sized online retailers — Shopify, custom shops or marketplaces with recurring support and order processes.
What does it cost?
Packages from €500 (website) to connected agents from €5,000+. We scope the right fit in a call.
How fast are results?
First automations often in weeks, not months — depending on integrations and approvals.

Ready for less routine?

First call free — we'll identify which processes are worth automating.

Book a callView packages

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Kawai Labs

AI & automation for e-commerce

Email: info@kawai-labs.com

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